MAUZORA · DAR ES SALAAM, TANZANIA

Privacy Policy

1. Information we process

We may process your account name, email address, customer names and phone numbers entered by you, transaction records, products, inventory quantities, support communications, payment status and technical security logs. Payment providers process payment credentials under their own privacy notices; Mauzora should receive only the payment status and reference needed to activate a plan.

2. Why we use it

We use information to create and secure accounts, store records separately for each business, calculate reports, manage trials and subscriptions, provide support, prevent misuse, meet legal duties and improve reliability.

3. Sharing and international processing

Information may be handled by service providers that host the application, authenticate users, process payments or deliver support. We limit sharing to what is necessary and may disclose information when legally required. Some providers may process data outside Tanzania, subject to applicable safeguards and approvals.

4. Retention and security

We retain account and business records while the account is active and for a reasonable period afterward where needed for recovery, disputes, security or legal compliance. We use access controls, authenticated accounts and encrypted connections. No online service can guarantee absolute security.

5. Your rights

Subject to Tanzanian law, you may ask to access, correct, erase, restrict, object to or obtain a copy of your personal information, withdraw consent where applicable, and complain about its handling. You may also complain to Tanzania’s Personal Data Protection Commission.

6. Customer data

Businesses using Mauzora decide which customer information they enter and must collect and use that information lawfully. Mauzora processes those records to provide the service and does not use them for independent advertising.

7. Contact and changes

A dedicated Mauzora support channel will be published before paid subscriptions open. Important policy changes will be posted here with a new effective date.